VakilAdvisor.in ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights as a user of our website and services.
1. Information We Collect
We collect personal information that you voluntarily provide when you contact us, fill in forms, or use our services. This may include:
- Full name, mobile number, email address, and city
- Details of your legal query (loan, debt, dispute, harassment incidents)
- Identity documents (PAN, Aadhaar) and financial documents (only after formal engagement)
- Communication preferences and consent records
- Automatically collected data: IP address, browser type, pages visited, referring URL
2. How We Use Your Information
Your information is used strictly for:
- Responding to your enquiry and providing legal consultation
- Executing the services you have engaged us for
- Sending case updates, notices, and statutory communications
- Internal record-keeping, compliance, and quality assurance
- Improving our website, content, and user experience
3. Sharing of Information
We do not sell, rent, or trade your personal data. Limited sharing may occur with:
- Empanelled advocates and case-handling staff strictly on a need-to-know basis
- Banks, NBFCs, courts, and statutory bodies when required to execute your case
- Government authorities when required by Indian law (income tax, GST, court orders, etc.)
4. Data Storage & Security
All personal and case-related information is stored on access-controlled systems with encryption in transit and at rest. We follow industry-standard practices including role-based access, audit logs, and secure document destruction.
5. Cookies & Tracking
Our website uses essential cookies for functionality, plus optional analytics cookies to understand traffic patterns. You can disable cookies in your browser settings, though some features may not work optimally.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
7. Data Retention
We retain client files for the period mandated by the Bar Council of India and Indian law, typically 7 years after case closure. Marketing-only contact data is retained until you opt out.
8. Children's Privacy
Our services are not directed at individuals below 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via this page with a revised effective date.
10. Contact Us
For any privacy-related questions, requests, or grievances, please contact:
Grievance Officer · VakilAdvisor.in
Email: vakiladvisor.court@gmail.com
Phone: +91 98701 60754 · +91 83830 33001
Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST